Cancelling · Keeps
How to cancel Keeps
Keeps's cancellation and refund terms, as published on 24 Oct 2026, and what the same treatments cost elsewhere.
Short answer: Pause or cancel anytime from your account, no cancellation fee. 180-day money-back guarantee introduced in 2026, with conditions.
- Cancellation
- Pause or cancel anytime from your account, no cancellation fee
- Refunds
- 180-day money-back guarantee introduced in 2026, with conditions
- Billing cycle
- Billed every 3, 6 or 12 months; each shipment is a 3-month supply; longer commitments are discounted
- Before you cancel
- Check when the next shipment is charged; most providers bill a few days before dispatch, and a cancelled subscription rarely refunds a shipment already sent.
Cheaper places to get the same treatments
- Hims — from $15/mo · Men · The biggest name in men's telehealth. Wide hair menu, free consult, and introductory prices that rise after the first plan.
- Ro (Roman) — from $16/mo · Men · One of the original men's telehealth platforms. No commitment, cancel after one order, and a 3-in-1 spray that adds tretinoin.
- Ulo — from $24/mo · Men & women · A dermatologist-led compounding shop that lists every dose and every add-on as its own priced line, so the bill is knowable before the intake form rather than after it.
- Maximus — from $25/mo · Men · A men's hormone-health platform with a flat, published hair menu: three single orals, three compounded gels and three combinations, every price on one page and the doctor included.
Questions people ask before cancelling Keeps
How do I cancel Keeps?
Pause or cancel anytime from your account, no cancellation fee
When does Keeps bill me?
Billed every 3, 6 or 12 months; each shipment is a 3-month supply; longer commitments are discounted
Will Keeps charge me again after I cancel?
Cancelling stops future charges, but a shipment already billed is rarely refunded. Keeps' billing: Billed every 3, 6 or 12 months; each shipment is a 3-month supply; longer commitments are discounted. Check the date of your next charge before you cancel.
Does Keeps refund you?
180-day money-back guarantee introduced in 2026, with conditions
What is a cheaper alternative to Keeps?
Hims is the cheapest clinic in this index that serves the same group, from $15 a month (the biggest name in men's telehealth. Wide hair menu, free consult, and introductory prices that rise after the first plan.) Prices were last read from each clinic's own page on 24 Oct 2026.